We begin by examining the current landscape, identifying stakeholder impacts, and assessing organizational readiness. This analysis builds a shared understanding of what is changing and why it matters. When teams start with clarity, they are better prepared to engage with purpose.
Working closely with leaders and stakeholders, we define what success looks like through OCM strategies that meet the needs of each audience. We align messaging, change networks, and content with workforce values and motivations to foster awareness, inspire commitment, and drive meaningful participation.
Our process for developing all our projects is derived from proven models like ADDIE, but tweaked and customized to match the lessons learned from Agile models. One thing is certain, the efficiency of our method helps speed project development while cutting costs and ensuring delivery of the optimal training solution.
Implementation focuses on giving people the tools and space to practice what they have learned. We create opportunities for collaboration, feedback, and reflection. Teams gain the ability to take action, solve problems, and demonstrate new skills in live environments.
We measure outcomes, gather feedback, and make targeted adjustments to improve effectiveness. Reinforcement includes coaching, ongoing learning, and communication touchpoints that help new behaviors stick. This phase ensures that progress becomes part of the culture.